Last updated: 24 November 2025
GDPR Compliance Policy for RadioCodePro.com
This GDPR Policy explains how RadioCodePro.com (“we”, “our”, “us”) collects, uses, stores, and protects your personal data in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679.
1. What Personal Data We Collect
We may collect the following categories of personal data when you use our website or services:
- Contact information (name, email address)
- Order details (car radio serial number, transaction ID, payment status)
- Payment information (processed securely by third-party providers such as Stripe or PayPal)
- Technical data (IP address, browser type, device information, cookies, visit analytics)
- Any information voluntarily submitted through forms or emails
2. How We Use Your Data
Your personal data is used for:
- Processing your radio code order
- Sending purchased codes to your email
- Customer support and communication
- Fraud prevention and security checks
- Website analytics and performance improvement
- Marketing (only with your consent)
3. Legal Basis for Processing
We process your data under the following lawful bases:
- Contractual necessity: To deliver the service you purchased.
- Legitimate interests: Fraud prevention, website security, business improvements.
- Consent: For optional analytics, marketing, or newsletters.
- Legal obligations: Accounting, tax compliance, consumer protection laws.
4. How We Share Your Data
We do not sell your personal data. However, we may share data with trusted third parties such as:
- Payment processors (Stripe, PayPal)
- Analytics services (Google Analytics)
- Email service providers
- Advertising networks (Google, Meta/Facebook – only with consent)
- Legal authorities, if required by law
5. Data Retention
We keep your personal data only as long as necessary for the purposes described above:
- Order & payment records: 5 years (legal requirement)
- Customer support messages: up to 24 months
- Analytics data: according to third-party retention settings
6. Your GDPR Rights
As an EU citizen, you have the following rights:
- Right to access your data
- Right to correct inaccurate data
- Right to erase your data (“right to be forgotten”)
- Right to restrict processing
- Right to data portability
- Right to withdraw consent at any time
- Right to object to processing
- Right to lodge a complaint with a Data Protection Authority
If you wish to exercise any of these rights, contact us at: admin@radiocodehelp.com
7. Data Protection & Security
We apply strong technical and organizational measures to protect your data, including:
- SSL encryption
- Secure payment gateways
- Firewalls and malware monitoring
- Restricted access to personal data
- Regular security audits
8. Cookies & Tracking Technologies
Cookies are used to improve functionality, analyze traffic, and support personalized advertising. For full details, see our Cookie Policy.
9. International Transfers
Some third-party providers may store data outside the EU. When this occurs, we ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) or services certified under accepted frameworks.
10. Automated Decision-Making
We do not use automated decision-making that produces legal or significant effects on users.
11. Changes to This GDPR Policy
We may update this policy whenever necessary. Updated versions will always appear on this page with a revised “Last updated” date.
12. Contact Information
If you have any questions about GDPR compliance or how we handle your personal data, please contact:
Email: admin@radiocodehelp.com